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Michael Dell shares insights from his entrepreneurial journey (Part 2)

Michael Dell shares insights from his entrepreneurial journey (Part 2)

From How I Built This with Guy Raz

15h ago
entrepreneurshipbusiness growthpersonal experiencestechnology
Transcript
And if you had a problem, we'd help you resolve it on the phone. And if we weren't able to resolve it on the phone, we'd send a technician with parts to your location to fix your computer on site. And we did that all across the United States. And you know, we thought the minute we announce this, our sales will double, you know, because it was like so much better than what we were doing before. And they didn't double instantly, but after about three months they doubled. So wow. I want to put this into perspective because, you know, we think about like really young entrepreneurs and we think many people think Mark Zuckerberg or the guys who made Instagram. You are 21 years old. I mean, at that time Dell was already doing like multiple like what, 10, 20, $30 million in sales a year. I think it was 66 million that year and I was 21. $66 million. I mean, just for a moment, have an out of body experience for a moment and don't think about you, but think about this 21 year old named Michael Dell who's running a $66 million company. I mean, it is unbelievable, right? I mean, it's almost implausible to imagine that happening. Yeah, certainly some. But I was more focused on the future and thinking about how do we become three times larger or ten times larger, what new products are we going to launch into? Do we have the right talent? How do we expand and get more salespeople? What was your lifestyle like at that time? I mean, did it change? Were you still living like a 21 year old or all of a sudden, did you start, did you buy a giant mansion? And how did it change the way you lived? You know, I wouldn't say massive changes. I did buy a nice house. I wasn't, you know, wanting for things, but I didn't really have a lot of time to consume things and wasn't really focused on that. I mean, it sounds like you were so busy that you were just your whole. Everything that you were doing was this, was this job and I mean, I'm assuming you didn't even have a personal life at that time. Probably you were just working all the time. Yeah, that's a valid assumption. I did a couple years later take a little time off and.
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